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  • fix-outlook-troubleshooting-hub2007
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Opened Nov 01, 2025 by Newton Dahlenburg@newtony8870817
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Outlook not responding Microsoft Q&A

If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The browser version isn’t impacted by local Outlook files or add-ins. When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day.

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. A conflict with Fix Outlook Support Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip. If these methods dose not work, you can also try a third party tool, Kernel for Outlook PST Repair tool. If anyone finds a more permanent solution, I would appreciate it.

To install Fix Outlook Support the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.

" The problem of slow browser performance affects users of Google Chrome, Mozilla Firefox, Safari, Microsoft... If you’re not using Outlook advanced features, a lighter email account tool may be an option—but consult with your IT team first. Sometimes a Windows update or app update—meant to fix things—ends up causing the problem. Especially if you’re using a different version of Windows, this can break compatibility with Microsoft Outlook or Outlook configuration files. It needs enough RAM, processing power, and hard drive space to work properly.

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes Fix Outlook Support restarting it will fix the problem. When you're done, you might need to restart your computer. You might need to set Windows Update to automatically download and install recommended updates.

A corrupted new profile or Outlook profile can lead to delays, crashing, Fix Outlook Support or the Outlook not responding error. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.

If you encountered other issues like Outlook, not opening, learn how to fix Outlook not opening here. To stop this from happening you should disable the redirection of the App Data directory. Select Empty conflicts to perform the cleanup task. V. After the repair is finished, start Outlook to confirm if the repairs were successful. To start Outlook in safe mode, you should hold the CTRL button on your keyboard and then click your Outlook shortcut.

Although the files are very robust, they can sometimes become corrupted and eventually stop working. All versions of Outlook from 2013 and above are configured to automatically receive updates from Microsoft. These updates ensure that the most recent security improvements are downloaded to fix bugs and apply Fix Outlook Support patches. If the "Outlook Not Responding" issue did not cause you troubles in the past, it stands to reason to turn off the recently installed add-ins. I usually disable them one-by-one, closing Outlook with each change.

If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.

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Reference: newtony8870817/fix-outlook-troubleshooting-hub2007#5