Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

Newer Windows updates and builds like Windows 10/11 provide better compatibility with Outlook 2019 and Outlook 365. If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. If your internet is slow or spotty, Outlook might struggle to sync data.

In this case, you can reset your view settings before opening the Fix Outlook Support app. Select your Microsoft Office installation on the list and choose "Change" at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. In most cases, Outlook doesn’t tell you why it isn’t opening, which leaves you guessing as to what has caused the issue. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly. Find solutions to common problems or get help from a support agent.

This helps to pin down the culprit that causes Outlook to freeze. A conflict with Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account. Outlook not responding may be a frustrating error, but with the appropriate troubleshooting steps, you can often Fix Outlook Support resolve the problem on your own. Checking your internet connection and updating Outlook helps to fix this. Moreover, you can manage add-ins and follow the other tips outlined in this blog. In fact, you can get your email client back to its responsive and efficient self, allowing you to regain control of your email communication.

Most of these crashes come down to one thing – problematic data files. When they get too large, go corrupt, or are poorly configured, things start to break. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.

Like any other software, Outlook is also susceptible to bugs and problems, and these problems when they occur are usually frustrating and in most cases stop you in your tracks. One of the most common problems that users often face Fix Outlook Support is the "Outlook keeps not responding" error. This message is commonly displayed when Windows is not able to communicate quickly enough with a program running on your computer. Against this backdrop, a list of possible reasons that might cause Microsoft Outlook freezing or Outlook not responding has been detailed for you below. As your mailbox size increases, more resources are required to open each folder.

Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. You might need to set Windows Update to automatically Fix Outlook Support download and install recommended updates.

To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Not something you want to take on lightly, but sometimes you have to.

Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.