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how-to-fix-outlook-stuck-on-loading-profile4825
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  • how-to-fix-outlook-stuck-on-loading-profile4825
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Opened Oct 13, 2025 by Kiera Kirsch@kierakirsch39
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Fix your Outlook email connection by repairing your profile

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. A conflict with How to fix Outlook stuck on loading profile Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account.

In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox How to fix Outlook stuck on loading profile tools can all be done in the background.

Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. Check if your domain is validated according to the new rules of Gmail and Yahoo that will come into effect in 2024. For more detailed information, read our article on SMTP ports.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

And now you can’t access your important data and your messages. Find solutions to common problems or get help from a support agent. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP How to fix Outlook stuck on loading profile account settings for more information. If setup failed, choose Change Account Settings. Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic.

Julia Gulevich is an email marketing expert and customer support professional at Geminds LLC with more than 15 years of experience. Author of numerous blog posts, publications, and articles about email marketing and deliverability. The recipient’s server may send a bounce notification explaining why it could not deliver the message. But it doesn’t happen all the time and you may not even know that the recipient didn’t receive your email. This kind of situation can be very frustrating, especially if the content is urgent or vital.

For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Now all you need to do is to untick the add-ins and close the dialog. Our blog is How to fix Outlook stuck on loading profile created by a team of IT experts specializing in Support, Security, and Solutions. We share insights, tips, and best practices to help you navigate the tech landscape and protect your digital assets.

Even if an email address is spelled correctly, a message cannot be delivered if such a mailbox doesn’t exist. Usually, a message of non-delivery will be generated, which will include important details about the delivery problem. When people complete a subscription form, they may enter their email address incorrectly.

Reach out through the Microsoft Support portal for more help. If you want something done right, do it yourself. If you’re having a hard time contacting the Outlook customer service, you may want to browse through their help center or their YouTube channel. You can also contact the Outlook customer service on Facebook. Here’s the link to the Outlook official Facebook page. Again, you can contact them in private through Messenger, or you can post a message on Facebook and tag them.

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Reference: kierakirsch39/how-to-fix-outlook-stuck-on-loading-profile4825#1