Skip to content

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
    • Help
    • Support
    • Submit feedback
    • Contribute to GitLab
  • Sign in / Register
V
visit-fix-outlook-site2481
  • Project
    • Project
    • Details
    • Activity
    • Cycle Analytics
  • Issues 17
    • Issues 17
    • List
    • Boards
    • Labels
    • Milestones
  • Merge Requests 0
    • Merge Requests 0
  • CI / CD
    • CI / CD
    • Pipelines
    • Jobs
    • Schedules
  • Packages
    • Packages
    • Container Registry
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Create a new issue
  • Jobs
  • Issue Boards
  • Kendrick Mchenry
  • visit-fix-outlook-site2481
  • Issues
  • #4

Closed
Open
Opened Oct 14, 2025 by Kendrick Mchenry@kendrickmchenr
  • Report abuse
  • New issue
Report abuse New issue

How to fix outlook stuck on 'Trying to connect' Microsoft Q&A

Bug fixes, new features, and performance enhancements are released regularly. Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.

You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. Corrupted PST or OST data files can prevent Outlook from loading. Microsoft’s ScanPST tool can repair minor corruption; more severe cases Outlook repair tutorial may require deleting and rebuilding the data file.

You can end all office-related processes in task manager to ensure a fresh start. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly.

Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Outlook will configure most settings automatically. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution. Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly.

These files can be repaired through an inbuilt program in the Outlook installation directory. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files. Sometimes, Outlook might not work if other Office-related processes are still running.

One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.

Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

The first rule of Outlook troubleshooting is to eliminate the most obvious suspects. If you're considering looking for an alternative to Outlook, we offer a swift onboarding experience through IMAP protocols. You can even add your @outlook.com email address to Mailbird and not miss Outlook repair tutorial out on any of your important conversations. As an email client ourselves, we have a clear idea of what a desktop app can do to give you a healthy relationship with email. We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow.

To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for Outlook repair tutorial automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Microsoft 365. This kind of error usually indicates some issues on the disk where your Outlook PST file is located. It can be caused due to improper installation of a program, corruption in the hard drive or registry file, etc. This has nothing to do with the email client; rather, it specifies bugs on your hard drive. There are no straightforward solutions available to fix this issue, however you can try some common troubleshooting techniques to fix your local hard drives.

Assignee
Assign to
None
Milestone
None
Assign milestone
Time tracking
None
Due date
None
0
Labels
None
Assign labels
  • View project labels
Reference: kendrickmchenr/visit-fix-outlook-site2481#4