In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . See Working with message folders in Outlook.com to learn more about available folders. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. We love reading your suggestions on new features and feedback about how you use our products!

Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only).

Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

By doing this, you’ll only see the tasks that you still need to finish. It can make your tasks list respond faster because it won’t show the tasks you’ve already completed, making it easier for you to focus on what’s left to do. To get support in Outlook.com, click here or select Help on the menu bar and enter guide to repair Outlook problems your query.

If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. None of the events or information was lost in the move to the new calendar.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are guide to repair Outlook problems (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a guide to repair Outlook problems new pst-file. However, like any software, Outlook isn’t immune to issues. Occasionally, classic Outlook tries to run a process in the background.

This at least allowed me to see if it was a plugin issue. You could try going into Mail (Microsoft Outlook) (32 bit) app in Control Panel and delete the Outlook profile then open Outlook and allow it to create a new one. TrustedTech delivers unbeatable customer service, with experts guide to repair Outlook problems in licensing and high-level technicians always on-call to answer your tech issues in-depth. The instructions given in the error will seldom actually fix this issue as the issue is more likely to be caused by the add-in itself, rather then by an Outlook installation issue.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft guide to repair Outlook problems recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.