If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

Download and installation issues on a Mac

When complete, a checkmark appears next to the Rest button. As an Office 365 admin, you can check Office 365 service health. If you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed. Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. To resolve, first make sure you installed the latest Office update. When you install Office for Mac, the app icons aren't automatically added to the dock.

Office is taking very long to install

To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features.

I recently switched Office 365 plans and now get messages I can't use Office

For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic.You can activate Office on up to five computers per user.Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it.To help you set up your organization, see Set up Office 365 for business – Admin Help.The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there.If you're an admin and you aren't sure what plan you have, follow the steps in What Office 365 for business subscription do I have?

I was initially concerned that that had happened with Microsoft outlook troubleshooting my production schedule spreadsheet. Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. Come with me as I write this article in real time as I try to resolve the issue.

I get a "Stop, you should wait to install Office 2016" error

For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Office 365 for business.

You can't find the Office applications after installing Office

If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.

How do I repair Microsoft Office 365 installation?

Manage licenses

In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.