Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.

Method 8: Repair the Corrupt PST File Using SCANPST.EXE

The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. This change didnt cause any problem, however when i tried to add another cloud mailbox my outlook client gets stuck with the message "loading profile". During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails.

How to fix Outlook profile issue?

Reasons for Outlook Stuck at Loading Profile

To repair severely corrupted files, scanpst.exe won’t work. In these situations, users should use professional solutions like Softaken Outlook PST Repair Software. This is an advanced utility that smoothly repairs corrupted Outlook files. Without any hassle, the software works with large PST files. Sometimes, your Outlook might not be launched Fix Microsoft Outlook crashing issues or outlook stuck on the loading profile if it isn’t given administrative privilege.

Solution 2: Operate Outlook in Safe Mode and Disable Add-ins

It will recover the corruption from your desired PST files.Outlook creates trouble in loading the profile screen due to corrupted or damaged data files.In this section, we will figure out why users face a stuck loading profile in MS Outlook.Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content.Additionally, you'll disable the compatibility mode during the method because it may additionally interfere together with your Outlook.Users can fix the ‘Outlook stuck on loading profile’ issue by creating a new one.

But when users face errors like ‘Outlook stuck at loading profile’, it becomes frustrating for them as it prevents users from using the app. So, it becomes the foremost task for users to fix this error. Now, it is also important to understand the cause to resolve this error. We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud.

Solution 8: Disabling Outlook Presence Features

So, you'll try running the program as an administrator initially. Outlook is one of the foremost popular email applications with many users. However, various problems with this program are reported and Outlook stuck on loading profile is one among them.

What to do when Manual Solutions don’t work and Scanpst.exe also fails?

In this section, we will figure out why users face a stuck loading profile in MS Outlook. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error. After performing the method start Outlook again to check if the method has worked and eliminated the error. Are you facing an issue with Outlook Stuck at Loading Profile? This is a common error message, but it’s important to fix it.

Solution 5: Create a New Profile

Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Sometimes, Outlook fails to work if other Office-related processes are running. You can end all Office-related processes in Task Manager to give a fresh start.